Last updated: January 2026

99xoo Privacy Policy – Our Commitment to Protecting Your Information

Your privacy is of utmost importance to us at 99xoo. This privacy policy details how we collect your information, what we use it for, and how we keep it secure.

Your information is secure: 99xoo never sells your personal information to third parties without your consent.

Our core principles for information security

See at a glance the core principles 99xoo follows to protect your personal information.

Encryption security

All your transactions and personal information are protected by SSL encryption technology. Third parties cannot view this information in any way.

Information non-disclosure policy

99xoo does not share, sell, or rent any personal information to third parties without your consent.

Your control

You can request to view, correct, or delete your information at any time.

Secure data storage

Your data is stored on secure servers and only authorized personnel can access it when necessary.

Cookie transparency

We use cookies only to improve your experience. Cookie settings can be changed at any time.

Limited Retention Period

Your information is retained only for as long as necessary. After expiration, information is securely deleted.

01 What information we collect

The first and most important part of the 99xoo privacy policy is letting you know exactly what information we collect. Our goal is to collect only the information truly necessary to provide our services.

The table below details the types of information we collect:

Type of information Example Reason for collection
Identity information Name, date of birth Account verification and age confirmation
Contact information Phone number, email Account security and communication
Payment information Mobile banking number Deposit & Withdrawal processing
Device information IP, browser, OS Security & fraud prevention
Gaming activity Bet history, login time Service Improvement & Responsible Gaming

99xoo never collects excessive or unnecessary information. Your national ID or passport details may only be requested when legally required and are stored with the highest level of security.

02 How we use information

99xoo uses the information it collects only for specific and necessary purposes. Under this privacy policy, your information is used for the following purposes:

  • Account management: To complete registration, verify login, and keep your account secure.
  • Transaction processing: To accept deposits and complete withdrawals.
  • Customer service: To resolve your issues quickly and effectively.
  • Fraud prevention: To identify suspicious activity and keep your account secure.
  • Relevant offers: To inform you about promotions and bonuses according to your preferences.
  • Responsible gaming: To identify problems by monitoring gaming habits.
  • Legal obligation: To comply with applicable laws and regulations.

We never give your information to third parties for marketing or advertising purposes.

03 Information sharing & disclosure

Under the 99xoo privacy policy, your personal information is generally not shared with any third party. However, disclosure of information may be necessary in the following limited circumstances:

  • Payment processing partners: With authorized mobile banking and electronic wallet providers for deposits and withdrawals.
  • Legal authorities: On the basis of a court order or legitimate request from a regulatory body.
  • Fraud prevention service: With authorized security services to ensure account security.
  • With your consent: If you explicitly grant permission, in that case.

Third parties with whom information is shared are also required to maintain the same level of privacy and security as 99xoo. We are contractually bound with them to ensure your information remains protected.

Clear Commitment: 99xoo does not sell your information to any marketing company, data broker, or advertiser.

04 Cookies and tracking technology

The 99xoo platform uses cookies and similar tracking technologies solely to improve your browsing experience. These cookies do not reveal your personal identity.

The types of cookies we use:

  • Essential cookies: Necessary to keep the platform running properly. The site will not work without them.
  • Functionality cookies: Helps remember your preferences such as language settings.
  • Analytics cookies: To understand which parts of the site are used most and improve service.
  • Security cookies: To detect fraud and unauthorized access.

You can disable cookies at any time from your browser settings. However, keep in mind that disabling some cookies may prevent certain features of the site from working properly.

05 Information security measures

99xoo uses industry-leading technical and administrative measures to protect your personal information and privacy. Our security layers include:

  • SSL/TLS encryption: All data transmission is encrypted.
  • Firewall protection: Advanced firewall system to prevent unauthorized access.
  • Two-step verification: An additional layer of security for your account.
  • Regular security audits: Regular testing to identify vulnerabilities.
  • Limited Access Control: Only authorized personnel can access your information.
  • Data backup: Regular secure backups to prevent data loss.

However, please note that no method over the internet is 100% secure. We therefore ask you to keep your account password strong and never share it with anyone.

06 Your rights

Under the 99xoo privacy policy, you have several important rights over your own information. These rights give you complete control over your information.

Right to access information

You have the right to receive a copy of all information stored about you.

Right to correction

You can request correction of incorrect or incomplete information.

Right to deletion

You can request deletion of your information under certain circumstances.

Right to restrict processing

In some cases you can request to limit the processing of your information.

Right to portability

You have the right to receive your information in a common format.

Right to object

You can object to the use of your information for specific purposes.

To exercise these rights, contact us: [email protected]

07 Third-party links & services

The 99xoo platform uses third-party payment gateways or technology services in some cases. These services have their own privacy policies and 99xoo is not responsible for their operations.

We have separate agreements with all third-party service providers we work with. These agreements include terms to ensure the security of your information. If a third-party service provider fails to meet our security standards, we terminate our relationship with them.

For transactions through mobile banking services, the privacy policy of that service may apply. It is recommended to review those policies on the respective payment service's website.

08 Children's privacy

The 99xoo platform is exclusively for adults. No one under 18 years of age may open an account or use the services on this platform.

We do not knowingly collect information from anyone under 18 years of age. If for any reason we learn that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

If you believe a minor is using this platform, please contact us.

09 Privacy policy changes

99xoo reserves the right to update this privacy policy as needed. When the policy changes, the "Last Updated" date at the top of this page will change.

In the case of significant changes, registered members will be notified via email or app notification. Continuing to use the platform after an update means you have consented to the new policy. Therefore, it is recommended to check this page regularly.

10 Contact & complaints

If you have any questions, concerns, or complaints about the 99xoo privacy policy, contact our support team. We are always here for you.

Any privacy-related request is generally processed within 72 hours. More complex matters may take a little longer, but a resolution is provided within a maximum of 30 business days.

Privacy-related contact: [email protected]

General inquiries

Here are answers to frequently asked questions about the Privacy Policy.

No, never. 99xoo's core Privacy Policy commitment is that your information is never sold or rented to any third party. Necessary information is shared only with authorized partners in limited cases such as payment processing.

Email [email protected] and request deletion of your account information. We will begin the process within 72 hours. However, some information may need to be retained for a specified period for legal reasons.

Disabling essential cookies may cause some parts of the platform not to function properly. However, you can still use the core services with analytics and functionality cookies disabled, though some features may be limited.

Information is retained while the account is active. Even after account closure, some information may need to be kept for up to 5 years due to legal obligations. Beyond that, all information is securely deleted.

In the case of significant changes, registered members will be notified via email or app notification. You can also see changes by checking the "Last Updated" date at the top of this page.
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